On Fri, 3 Mar 2000, The Flight Owner wrote: TFO>For some reason, a person who's been trying to join my mailing has been TFO>rejected. I'm pretty sure that they're doing nothing wrong. Could you give TFO>me a hand? Two things... one, if you send it to support@phoenyx.net, you'll get a more reliable response (unless it's a quick procedural question). Support@ feeds it to the request queue where it will hang around and remind Carl and I that it needs done/fixed/whatever. Sometimes it's hard to judge what's going to be a quick fix and what's going to need tracked down and troubleshot, so it's always better to err on the side of sending support@ a copy. (Carl, does support@ recognize CC lines now? It needs to.) This is something everybody tends to forget. Two, if you tell me something vague, I probably can't give a more specific answer than "have them try again." (Sometimes I *am* amazingly telepathic (i.e., the Firehawk logs see all, know all), but not in this instance.) How are they trying to sign on, and what does "rejected" mean? What address are they using? In this instance, I will attempt one Karnak impression, however: "I see... someone sending email to an address at phoenix.net-with-an-I." That's someplace in Houston (yeah, I'd have expected Arizona, too). They don't run a majordomo. We get their mail all the time. -- Karen J. Cravens silver@phoenyx.net The Dog Ate My Sketchbook: http://silver.phoenyx.net/ -- -------------------------------------------------------------- Listowner tools are found at http://www.phoenyx.net/listowners
