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Discussion, mostly technical, about running Phoenyx groups goes here. Hypotheticals and wishlists go in stakeholders.
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KarenCravens
Karen Cravens

Thu

May 4
2000

21:00



Wikify

Bouncing users

While the Phoenyx is fairly bright (and getting brighter) about dealing
with bounce messages, there is still one thing to remember:

IF YOU SEE AN ERROR MESSAGE, THAT MEANS THE PHOENYX DIDN'T KNOW WHAT TO DO
WITH IT.

I'm mildly surprised, in the course of watching everyone's error messages,
at the number of chronic, obviously permanent bounces on some lists...
don't you guys get tired of seeing them?  Please don't tell me you have
them killfiled.  While it's not a huge deal, wasted delivery attempts
*are* a waste of our bandwidth (and the receiving site's), and it'd be
good listownercitizenship to keep them cleaned up.

If you have any questions about what to do with a bounce message, go peek
at the help file:

http://www.phoenyx.net/help/mod_bounce.html

If you're hesitant to remove someone, especially note the "bounce" command
at the bottom of that page... its whole purpose is to give you a way to
shut down the bounce messages without losing a member who really isn't
gone for good.  Do *not* hesitate to use it on someone who is responding
to every post with a vacation message.

-- --------------------------------------------------------------
Listowner tools are found at http://www.phoenyx.net/listowners


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