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ErisReddoch
Eris Reddoch

Tue

Aug 6
2002

21:32Z

MGR: Two Questions

Hi,

1. I have a list member in my Akus game that is away on vacation for a
couple of weeks. I rather suspect he didn't put himself on vacation
before he went, and his hotmail account is going to fill up..if it
hasn't already.  Using the web-tools, is there a way for me, as
moderator, to change a list member's account to no-mail while they are
away? For that matter, suppose someone joins and turns out to be a
pita, and a moderator needs to ban that person from the list, can that
be done with the web-tools?

2. My second question concerns a player who, because of illness,
"disappeared" for several weeks. When he came back and began to post
again, he found that although he still recieved posts from the list,
he could no longer post to the list. I told him to try unsubcribing
and resubscribing, he did, but his problem presists.  Is it possible
his address got onto a "bad address" list at phoenyx, and if so, is
there something we can do about it?

Eris,
Akus Moby GM

-- --------------------------------------------------------------
Game(s): 
Listowner tools are found at http://www.phoenyx.net/listowners/

KarenCravens
Karen Cravens

Wed

Aug 7
2002

01:45Z

MGR: Two Questions

On 6 Aug 2002 at 16:32, Eris Reddoch wrote:

> 1. I have a list member in my Akus game that is away on vacation for a
> couple of weeks. I rather suspect he didn't put himself on vacation
> before he went, and his hotmail account is going to fill up..if it
> hasn't already.  Using the web-tools, is there a way for me, as
> moderator, to change a list member's account to no-mail while they are
> away? For that matter, suppose someone joins and turns out to be a
> pita, and a moderator needs to ban that person from the list, can that
> be done with the web-tools?

I think it can't be done by the web-tools, but you can just send 
"bounce akus who@ever" to robot@, and it'll put them on suspension.  
Now, it'll send him a message on the first nightly maintenance 
(you've been bounced, reply to reactivate yourself), and another in 
two weeks, and another in, um, four weeks?  30 days?  Something like 
that.

Or, if you like the webtools, you can just go in under their name and 
set them to vacation.  They don't get any notification that that's 
happened, though.
 
> 2. My second question concerns a player who, because of illness,
> "disappeared" for several weeks. When he came back and began to post
> again, he found that although he still recieved posts from the list,
> he could no longer post to the list. I told him to try unsubcribing
> and resubscribing, he did, but his problem presists.  Is it possible
> his address got onto a "bad address" list at phoenyx, and if so, is
> there something we can do about it?

Hmm... no, that shouldn't be happening.  What's his address?


-- --------------------------------------------------------------
Game(s): The Whole Phoenyx
Listowner tools are found at http://www.phoenyx.net/listowners/

ErisReddoch
Eris Reddoch

Wed

Aug 7
2002

01:56Z

MGR: Two Questions

On 08/06/02 at 08:45 PM,  "Karen Cravens"  said:

>On 6 Aug 2002 at 16:32, Eris Reddoch wrote:

>> 1. I have a list member in my Akus game that is away on vacation for a
>> couple of weeks. I rather suspect he didn't put himself on vacation
>> before he went, and his hotmail account is going to fill up..if it
>> hasn't already.  Using the web-tools, is there a way for me, as
>> moderator, to change a list member's account to no-mail while they are
>> away? For that matter, suppose someone joins and turns out to be a
>> pita, and a moderator needs to ban that person from the list, can that
>> be done with the web-tools?

>I think it can't be done by the web-tools, but you can just send 
>"bounce akus who@ever" to robot@, and it'll put them on suspension.  

Thanks! That'll do what I want. He can chance it back when he returns.

>Now, it'll send him a message on the first nightly maintenance 
>(you've been bounced, reply to reactivate yourself), and another in 
>two weeks, and another in, um, four weeks?  30 days?  Something like 
>that.

>Or, if you like the webtools, you can just go in under their name and
> set them to vacation.  They don't get any notification that that's 
>happened, though.

Better to do it with the notification, I should think.
 
>> 2. My second question concerns a player who, because of illness,
>> "disappeared" for several weeks. When he came back and began to post
>> again, he found that although he still recieved posts from the list,
>> he could no longer post to the list. I told him to try unsubcribing
>> and resubscribing, he did, but his problem presists.  Is it possible
>> his address got onto a "bad address" list at phoenyx, and if so, is
>> there something we can do about it?

>Hmm... no, that shouldn't be happening.  What's his address?

earliii@thegrid.net

Now, I swear I didn't make this up.  Earl sent a test email to the
list this evening and suddenly it's working for him again. I asked him
what he did/changed, but haven't heard back from him. Maybe it was
something on his isp's end, I'll let you know when I hear back from
him.

Eris
-- --------------------------------------------------------------
Game(s): 
Listowner tools are found at http://www.phoenyx.net/listowners/

KarenCravens
Karen Cravens

Wed

Aug 7
2002

02:49Z

MGR: Two Questions

On 6 Aug 2002 at 20:56, Eris Reddoch wrote:

> Now, I swear I didn't make this up.  Earl sent a test email to the
> list this evening and suddenly it's working for him again. I asked him
> what he did/changed, but haven't heard back from him. Maybe it was
> something on his isp's end, I'll let you know when I hear back from
> him.

I guess I didn't ask what you meant by "could no longer post."  If 
his site was blackholed or something, then yep, that's his ISP's end. 
 If he was getting bounced for moderation (which is what I assumed), 
then that's the Phoenyx' end.


-- --------------------------------------------------------------
Game(s): The Whole Phoenyx
Listowner tools are found at http://www.phoenyx.net/listowners/

ErisReddoch
Eris Reddoch

Wed

Aug 7
2002

02:59Z

MGR: Two Questions

On 08/06/02 at 09:49 PM,  "Karen Cravens"  said:

>On 6 Aug 2002 at 20:56, Eris Reddoch wrote:

>> Now, I swear I didn't make this up.  Earl sent a test email to the
>> list this evening and suddenly it's working for him again. I asked him
>> what he did/changed, but haven't heard back from him. Maybe it was
>> something on his isp's end, I'll let you know when I hear back from
>> him.

>I guess I didn't ask what you meant by "could no longer post."  If 
>his site was blackholed or something, then yep, that's his ISP's end.

> If he was getting bounced for moderation (which is what I assumed), 
>then that's the Phoenyx' end.

Well, he told me that he wasn't getting bounces. His posts went out
and simply disappeared without a trace. OTOH, his posts to other lists
and directly to people was working. Maybe his ISP had phoenyx blocked
for some reason.

Eris
-- --------------------------------------------------------------
Game(s): 
Listowner tools are found at http://www.phoenyx.net/listowners/

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